Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Pakistan Candle Supplies ("we," "us," or "our"), you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please refrain from using our website and services.

2. Use of Services

  • You must be of legal age to purchase and use our products or have parental consent.
  • You agree not to use our services for any illegal or unauthorized purpose.
  • We reserve the right to refuse service to anyone for any reason at any time.

3. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

4. Product Information

  • We make every effort to provide accurate product descriptions, images, and pricing. However, we do not warrant that the information is error-free.
  • We reserve the right to modify or discontinue products and services without notice.

5. Payment and Billing

  • Payment processing is handled securely through our payment partners.
  • You agree to provide accurate and up-to-date billing and payment information.
  • Any disputes related to billing must be reported to us within 24 hours of the purchase.

6. Shipping and Delivery

  • Shipping is subject to our Shipping Policy, available on our website.
  • We are not responsible for delays or issues caused by shipping carriers.
  • Any delivery issues or discrepancies must be reported to us within 3 days of receipt.

7. Returns and Refunds

  • Our Returns and Refund Policy outlines the terms and conditions for returns and refunds.
  • Returns are accepted for damaged or defective items only.

8. Intellectual Property

  • All content on our website, including text, images, logos, and trademarks, is protected by intellectual property laws.
  • You may not use our content without written permission from us.

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages.
  • Our liability is limited to the amount paid for the products or services.

10. Governing Law

These Terms of Service are governed by the laws of Pakistan.

11. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. Changes will be posted on our website.