Effective Date: 12/09/2023

At Pakistan Candle Supplies ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing and using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

• Personal Information: When you make a purchase or register for an account, we may collect personal information such as your name, email address, contact number, and billing information.
• Payment Information: We may collect payment information when you make a purchase on our website. This information is securely processed through our payment partners.
• Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, and device information. We use this information to improve our services and tailor your experience.
• Communications: If you contact us via email, phone, or through our website, we may retain your communication for customer service purposes.

How We Use Your Information

We use your information for various purposes, including:

• Order Processing: To process and fulfill your orders, including shipping, billing, and communication regarding your order status.
• Customer Support: To provide customer support and respond to inquiries, requests, or concerns.
• Improvement: To enhance and improve our website, products, and services based on your feedback and usage patterns.
• Communication: To send you updates, promotional offers, and newsletters if you opt in to receive them. You can opt out at any time by following the unsubscribe instructions in our communications.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We may disclose your information to third-party service providers who assist us in delivering our services. These providers are obligated to maintain the confidentiality and security of your information.
• Legal Obligations: We may disclose your information to comply with legal obligations, enforce our policies, protect our rights, or respond to legal requests.

Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your data, please note that no method of transmission over the internet is entirely secure, and we cannot guarantee its absolute security.

Your Choices

• You have the right to access, correct, or delete your personal information. You may do so by contacting us through the methods provided below.
• You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and services. We will post the updated Privacy Policy on our website, and the revised version will be effective from the date of posting.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Email: [store@pakistancandlesupplies.com]

Thank you for choosing Pakistan Candle Supplies. We are committed to safeguarding your privacy and providing you with the best possible experience.